Terms of Service

By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully before using our services. If you do not agree to these terms, you should refrain from using our website and services.

My Property Guy Nominees Pty Ltd (ABN: 77 604 969 347)
My Property Guy Franchising Pty Ltd (ABN: 32 678 627 748)

1. Introduction

These Terms of Service (“Terms”) govern your use of the My Property Guy website and the services provided by My Property Guy (“we,” “our,” or “us”). By using our services, you agree to comply with these Terms and all applicable laws and regulations in Australia.

2. Services Offered

My Property Guy provides a variety of property-related services, including but not limited to:

• Property search and consultation
• Liaising with third parties such as mortgage brokers, solicitors, and building inspectors
• Assistance with property investment and purchase decisions
• Customised property advice based on your preferences

We do not provide financial or legal advice. We recommend you consult a licensed professional for such matters.

3. User Obligations

When using our services, you agree to the following:

• You must be at least 18 years old and have the legal authority to enter into this agreement.
• You must provide accurate and complete information when using our services.
• You are responsible for maintaining the confidentiality of your account and any login information. You must notify us immediately if you suspect unauthorised use of your account.

4. Fees and Payments

Our fees for property buying services are clearly outlined in individual agreements or on our website. Payment terms will be specified at the time of the service agreement. Payments must be made in accordance with these terms, and failure to do so may result in the suspension or termination of services.

We reserve the right to modify service fees at any time, but you will be notified of any fee changes in advance.

5. Third Party Services

As part of our services, we may introduce you to third-party professionals, including but not limited to:

• Mortgage brokers
• Conveyancers and solicitors
• Building and pest inspectors

While we facilitate connections to these third parties, we are not responsible for their services or performance. Any agreements made with these third parties are separate from My Property Guy, and you should review their respective terms of service.

6. Intellectual property

All content on our website, including text, images, logos, and any material provided as part of our services, is the intellectual property of My Property Guy unless otherwise stated. You may not reproduce, distribute, or use this material for any commercial purpose without our prior written consent.

7. Privacy & Data Collection

Our collection and use of personal data are governed by our Privacy Policy. By using our services, you consent to the collection, use, and sharing of information as described in that policy.

We respect your privacy and take necessary measures to protect your data in compliance with the Privacy Act 1988 and the Australian Privacy Principles.

8. Disclaimers and Limitations of Liability

• No Financial or Legal Advice: My Property Guy does not provide financial, legal, or taxation advice. Any information or suggestions provided by us are for general guidance only. You should consult with appropriate professionals for such advice.
• No Guarantee of Property Availability: While we endeavour to provide accurate and up-to-date property listings and opportunities, we cannot guarantee the availability of any particular property.
• Limitation of Liability: To the maximum extent permitted by Australian law, My Property Guy will not be liable for any direct, indirect, or consequential damages arising from the use of our services, including loss of profits, data, or other intangible losses.

9. Consumer Rights & Warranties

Under Australian Consumer Law (ACL), you are entitled to certain statutory guarantees when you engage services from us. These guarantees include that services will be provided with due care and skill, fit for the purpose intended, and within a reasonable time. Nothing in these Terms excludes, restricts, or modifies any rights under the ACL.

If you believe we have failed to meet these guarantees, you are entitled to remedies, including the right to a refund, repair, or replacement in accordance with the ACL.

10. Termination of Services

We reserve the right to suspend or terminate your access to our services at any time if:

• You breach any of the terms outlined in this agreement.
• We suspect fraudulent activity or misuse of our services.
• We are required to do so by law or regulatory authorities.

Upon termination, you must immediately cease using our services. Any outstanding payments for services rendered will remain due.

11. Governing Law, Jurisdiction & Changes To These Terms

These Terms are governed by the laws of New South Wales, Australia. By using our services, you agree to submit to the jurisdiction of the courts of New South Wales in the event of any dispute.

My Property Guy reserves the right to modify or update these Terms at any time. We will notify users of any significant changes through our website or by email. Continued use of our services following any changes indicates your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms or our services, please contact us at:

My Property Guy
Email: info@mypropertyguy.com.au
Phone: (02) 8660 1938
Address: Suite 1, Level 10, 100 George Street Parramatta, NSW, 2150, Australia .